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Staff Member on Duty Information

Residential Student Staff Members serve as the primary point of contact in each residence hall. They assist residents with personal, social, academic, and environmental concerns and help students learn to take responsibility for their actions.

When to Contact the Staff Member on Duty

  • Lockouts
  • Noise disturbances
  • Roommate or suitemate concerns
  • General housing questions
  • Other community living needs

A sign identifying the Staff Member on Duty and their contact information is posted nightly at the building’s main entrance or lobby.

Please remember that Resident Assistants (RAs) and some Hall Directors (HDs) are students who maintain academic schedules and participate in campus activities.

Contact Residential Life During University Business Hours

University Business Hours:
Monday–Thursday: 7:30 a.m.–5:00 p.m.
Friday: 7:30 a.m.–11:30 a.m.

Residential Life Main Office
Phone: 318-342-5240
Email: reslife@ulm.edu
Website: Visit the Residential Life website

After Business Hours and During University Holidays or Closures

Outside of regular business hours and during official University closures, contact the Staff Member on Duty using the appropriate after-hours duty phone number for your building.

Duty Coverage Schedule:

  • Weekdays: 7:00 p.m.–7:00 a.m.
  • Weekends: Friday at 1:00 p.m. through Monday at 7:00 a.m.

Staff Members on Duty may briefly step away for meal breaks or academic obligations, but remain on call during duty hours.

Primary Contact: Staff Member on Duty
Secondary Contact: Professional staff member if the duty phone is unavailable

Emergency Assistance

If you experience a true emergency, contact University Police first, then notify Residential Life staff.

University Police (Available 24/7/365)
Phone: 318-342-5350
Website: Visit the University Police website
Â黨ӰԺ Safe App: Available in major app stores

Contact Information by Building

Find your assigned building below to find the appropriate contact information.

Madison Hall

Madison Hall Staff Contact Information
During University Business Hours - Main Office 318-342-5240
reslife@ulm.edu
Outside University Business Hours – Primary Contact 318-738-5856
Outside University Business Hours – Secondary Contact 318-342-6912

Ouachita Hall

Ouachita Hall Staff Contact Information
During University Business Hours - Main Office 318-342-5240
reslife@ulm.edu
Outside University Business Hours – Primary Contact 318-738-3488
Outside University Business Hours – Secondary Contact 318-342-7335

University Commons

University Commons Staff Contact Information
During University Business Hours - Main Office 318-342-5240
reslife@ulm.edu
Outside University Business Hours – Primary Contact 318-738-5848
Outside University Business Hours – Secondary Contact 318-342-5971

University Suites

University Suites Staff Contact Information
During University Business Hours - Main Office 318-342-5240
reslife@ulm.edu
Outside University Business Hours – Primary Contact 318-738-5855
Outside University Business Hours – Secondary Contact 318-342-6582

Bayou Suites

Bayou Suites Staff Contact Information
During University Business Hours - Main Office 318-342-5240
reslife@ulm.edu
Outside University Business Hours – Primary Contact 318-738-3497
Outside University Business Hours – Secondary Contact 318-342-7688

Bayou Village Apartments

Bayou Village Apartments Staff Contact Information
During University Business Hours - Main Office 318-342-5240
reslife@ulm.edu
Outside University Business Hours – Primary Contact 318-738-5849
Outside University Business Hours – Secondary Contact 318-342-6118

Masur Hall

Masur Hall Staff Contact Information
During University Business Hours - Main Office 318-342-5240
reslife@ulm.edu
Outside University Business Hours – Primary Contact 318-738-5852
Outside University Business Hours – Secondary Contact 318-342-3603

Warhawk Village Apartments

Warhawk Village Apartments Staff Contact Information
During University Business Hours - Leasing Office 318-386-8501
info@warhawkvillage.com
Outside University Business Hours – Primary Contact 318-540-5124
Outside University Business Hours – Secondary Contact 318-386-8501 ext. 3

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